Policies Overview
Food Order Policy
Information on placing food orders (locally and online).
Our Products & Shipping FAQ’s
Information on what to expect when placing an order.
Order Issues
Have an issue with your order? Check here to see what to do.
Returns & Refunds
Information on how to return, exchange, and request refunds.
Why Do Our Policies Matter?
We create policies to prevent errors on the customer’s end and our end. There is always room for improvement and we’re preventing one issue at a time.
Please be sure to read the policies that apply to your situation before placing an order.
Have A Question? Or Need Us to Elaborate on and Answer?
If a question hasn’t been answered in one of the policies, or the FAQ’s aren’t covering enough ground, use the chat option, or click the button below to let us know.
Contact Us
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(337) 221-4555
thelishathomas@neatsuites.me
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If you have any questions about our policies, fill out the Contact Us form and we’ll get back to you as soon as possible. Please allow two business days.